Privacy Policy
Baltinester Jewelry ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from baltinesterjewelry.com.
1. Information We Collect
We collect the following types of information:
Personal Information You Provide
- Name, billing and shipping address
- Email address and phone number
- Payment details (processed securely by third-party payment providers)
- Account information, if you create an account
- Communications sent to us via email or contact forms
Automatically Collected Information
- IP address, browser type, and device information
- Pages viewed, time spent on the site, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about purchases, shipping, or customer service inquiries
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties only as necessary to:
- Process payments (e.g., Shopify Payments, PayPal, credit card processors)
- Ship orders and manage deliveries
- Provide website hosting, analytics, and marketing services
- Comply with legal obligations or protect our legal rights
All third parties are required to safeguard your information and use it solely for authorized purposes, in accordance with applicable privacy laws.
We do not sell your personal information.
We may share information with trusted third parties only as necessary to:
- Process payments (e.g., Shopify Payments, PayPal, credit card processors)
- Ship orders and manage deliveries
- Provide website hosting, analytics, and marketing services
- Comply with legal requests or protect our legal rights
All third parties are required to safeguard your information and use it only for authorized purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyze website traffic and usage
- Improve user experience
You may manage or disable cookies through your browser settings. Please note that some features of the site may not function properly without cookies.
5. Marketing Communications
If you opt in, we may send you promotional emails or updates.
- You may unsubscribe at any time using the link provided in our emails.
- Transactional or service-related communications will still be sent when necessary.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide customer support
- Comply with legal, tax, and accounting requirements
- Resolve disputes, process returns, and enforce our agreements
Personal data collected in connection with orders, returns, or customer service inquiries is handled in accordance with this Privacy Policy.
We retain personal information only as long as necessary to:
- Fulfill orders and provide services
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
8. Your Rights
GDPR (European Union)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- The right to access the personal data we hold about you
- The right to request correction or deletion of your personal data
- The right to restrict or object to certain processing activities
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
We process EU customer data on the lawful bases of contract fulfillment, legitimate business interests, legal obligations, and consent where applicable.
CCPA / CPRA (California)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to non-discrimination for exercising your privacy rights
Baltinester Jewelry does not sell personal information. Requests to exercise your rights may be submitted through our website contact form.
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us through our website.
9. International Users
Your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most current version will always be posted on this page, with the effective date updated accordingly.
Continued use of our website after any changes constitutes acceptance of the updated policy.
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page.
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us through our website.
Baltinester Jewelry — Respecting your privacy with the same care as our craftsmanship.